Computer running slow? Getting hot? Fan coming on?

Here are some simple things you can do to solve these problems. 

Five Helpful Hints

1. Restart your computer every morning. 

A fresh restart to your device each morning can work wonders! Think of how you feel when you stay up all night. Not so great? Your computer operates the same way! Turn it off and then back on.

2. Keep your computer plugged into a power source. 

When your computer runs on the battery, it tends to slow down certain processes!

3. Make sure your Internet speed is fast enough. 

Internet speed can play a major factor in how your resources run. Your Internet speed should be at least 5 megabits per second. The faster the Internet, the faster your computer will respond. Make sure your WIFI is working properly. Check your Internet speed at Fast.com. 

4. Don’t have more than four tabs open at a time. 

Having too many tabs open on your browser can cause things to go awry fast! One or two tabs open will keep things running smoothly. The more you open, the more likely your computer will slow down and crash.

5. Close down programs running in the background. 

If Word, Excel, or any other programs are open, this slows down your computer. You need to shut down all the unneeded programs you have running in the background to achieve maximum processing speed. Here’s how:

For Macs

Press the Command and Tab keys simultaneously to see icons of the programs running in the background. To obtain maximum computer speed, close all these programs except the browser you are using for Quaver. Hold down the Command key and Tab to the icon of the program to be deleted. Then still holding the Command key down, press the Q key and release both.

Repeat the process for the other programs, holding down the Command key and pressing the Q key. Note, you cannot delete the Finder program.

For PCs

To close programs running in the background on PCs, press the Alt and Tab keys simultaneously and hold them down. A window will pop up with all the icons of the programs. Move your mouse over the icons, right click, and select “close”. Don’t close the browser where Quaver is running! On some PCs, you can start your mouse in the upper left corner of the screen and run it down the left edge, to see the icons of all your programs running. Right clicking on any of these icons will allow you to close these programs.

Minimum System Requirements

To ensure your computer will handle the Quaver website, make sure your device meets our minimum requirements. Check with your district or school IT department if you’re not sure you’re up-to-date.

 

If your class is using an iPad, the following system requirements apply. Red means the iPad will not work with Quaver; yellow means it might work at times; and green means the iPad has sufficient power to work with the Quaver curriculum.

As a reminder, both the Flash and the Non-Flash site should perform at the same level of performance as each other. Switching from one site to the other will not improve your device’s performance.

We hope you’ve found these tips helpful! Don’t hesitate to reach out to us at Info@QuaverMusic.com or call our Customer Service Gurus at (866) 917-3633 (Mon-Fri, 7am-6pm CST). 

 

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6 thoughts on “Five Ways of Getting the Most From Your Computer

  • September 19, 2018 at 11:42 am
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    I had some questions about the quaver music website loading slowly. When I go to a new lesson screen I often get the working clock spinning for quite a length of time. If I try to play even one of the shorter video clips, the video will pause itself and after several seconds resumes. I haven’t even tried to play episodes through the website this year, just the dvd’s. I do not have any problem streaming videos from youtube or using other websites. Which of these things is most likely to be the problem?

    Reply
    • September 19, 2018 at 12:46 pm
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      Hello Marla! The best ways to solve video issues: make sure you limit how many tabs you have open and what applications you have running in the background. This will hinder videos playing. Check your Internet speed. We require 5 mbps but recommend 10 mbps. I would ask your IT team to cross check our system requirements and make sure all of your tech is up to date. Our system requirements can be found above on this post. Hope this helps a little. If you continue to have trouble, please reach out to Info@QuaverMusic.com. Thanks!

      Reply
  • September 19, 2018 at 1:20 pm
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    Hi,
    My question isn’t a tech one but maybe you could forward it to the correct person. I have noticed this year that screens that used to have the draw tool (crayon box) on them no longer do. Is there a reason for that? I really miss them, especially in Fourth grade lessons 2 and 3. I have no other way of making markings on the board.
    Thanks,
    Regina

    Reply
    • September 19, 2018 at 2:07 pm
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      Hello Regina,

      Unfortunately, when we updated in August and moved out of Flash, we were unable to take the Draw Tool with us! But there is good news! We are actively working on a new draw tool that we are hoping to have out this fall. I’m sorry about the wait on that! But I promise it’s going to return 🙂 We miss it too!

      Reply
      • September 28, 2018 at 11:59 am
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        Thanks for the tips about ways to speed up the computer. Is there a certain time of the day that you update your servers or you do maintenance on them where they might be slower. I am asking because I use it in my classroom in Europe and some times of the day, I feel that the website slows down too much and I was curious to know if this could be a timing thing.

        Thank you.

        Reply
        • September 28, 2018 at 2:47 pm
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          Hi Heather!

          Great question. Can you let me know what time zone you’re in and about when the slowdown usually happens on your end? Thank you!

          Reply

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